Experience
Product knowledge in window treatments is never ending. With so many different materials, products, and brands, then multiply by "X" number of companies, it isn't surprising that training is a reps number one priority. Every trip into the account is an opportunity to train someone on new products, features, or just a refresher on the product lines.
Along with on the spot training, every account plans for group training sessions. These might span a few hours or a few days. The most intense sessions put the reps on a training circuit, traveling from regional locations day after day for a week. With several stores participating at each location, a tremendous amount of information is presented.
Levolor University was an intense multi-day training session that we developed to educate groups on our entire product line.
This diploma was a way of congratulating participants and gave them something to put up in their area or show their customers to demonstrate their special knowledge of our product lines.
Levolor Olympics was a one day training program and smaller than the university training. However, a large amount of information was covered.
To help keep it lively and fun, and to help reduce the number of breaks that were taken, games were developed that got the participants involved physically and immediately tested their comprehension.
Training was valuable and essential, but people don't always react positively at the idea of sitting at a table all day as someone talks about products.
To get people excited even before the training day, I developed flyers like this one to put a fun spin on the whole event.
Another training promotional flyer.
brianrbrown: RT @katemorris: RT @skydiver Confirmed by LAPD: RIP Corey Haim. http://www.cbsnews.com/ :( 
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